Thank you for shopping at RYS Malaysia.
Sorry, we do not accept returns, exchanges or refunds. All sales are final.
We are not responsible for any incorrect addresses, lost , stolen or damaged packages during shipment. Nevertheless, customer can make a report or claim to the courier in charge by calling Poslaju Customer Service.
All you need to do is dial 1300300300 > Select Language > Press 0 to talk with the operator > Wait in the line until they pick up (it may takes awhile but do not hangup) > Make a report > Give the info they needed.
All damaged parcels have to be reported within 5 working days. Damaged parcels reported after the specified time frame will not be eligible for the compensation claim.
If you have any inquiry, do not hesitate to email us at email@example.com.