SHIPPING & HANDLING POLICIES:
Malaysia Shipping Rate:
For Peninsular Malaysia, flat rate of RM8.
For Sabah & Sarawak, flat rate of RM12.
RYS Offers Free Standard Shipping With Orders Over RM300
Orders ship via POS Malaysia
Tracking Number will be sent to your registered email address once shipped.
All orders will be processed and shipped as soon as possible,within 3 business days.
Once an order is processed and shipped, the delivery time will take 3-7 business days, based on distance to destination.
If there is a holiday or a special promotion, this can delay the processing time. No packages are processed or in transit on Saturdays and Sundays, so make sure to exclude these days when figuring out the expected delivery date. The Delivery date provide by your carrier is their best estimate and is not a guarantee
**We are not responsible for any incorrect addresses, lost , stolen or damaged packages during shipment. Nevertheless, customer can make a report or claim to the courier in charge by calling Poslaju Customer Service.
All you need to do is dial 1300300300 > Select Language > Press 0 to talk with the operator > Wait in the line until they pick up (it may takes awhile but do not hangup) > Make a report > Give the info they needed.
All damaged parcels have to be reported within 5 working days. Damaged parcels reported after the specified time frame will not be eligible for the compensation claim.
If you have any inquiry, do not hesitate to email us at [email protected]